Get support
Need help? Get in touch
We read every message and respond from our official Monica support addresses. Please email the relevant inbox below, that goes straight to the right team rather than a general queue.
General support
[email protected]
Account questions, transaction help, app issues, complaints, feature suggestions.
Compliance & law enforcement
[email protected]
Court orders, regulator directives, account freeze investigations and other official requests.
Press & partnerships
[email protected]
Media enquiries, interview requests, partnership proposals.
Monica will never DM you first on Twitter, Instagram, or Telegram. Anyone claiming to be Monica support on those platforms is impersonating us, report them and contact us only via the addresses above.