Fund safeguarding
Crypto deposits in institutional-grade operations with multi-sig hot wallet operational liquidity. Naira balances held with regulated banking partners.
Fraud monitoring
Continuous behavioural and rule-based monitoring. Suspicious patterns flagged for review or auto-blocked.
Dispute resolution
In-app support handles standard disputes. Escalations route through dedicated dispute team.
Regulatory escalation
Unresolved disputes can be escalated through Nigerian financial dispute mechanisms (CBN customer protection, SEC investor protection).
FAQ
Are funds insured?
Crypto custody covered by partner insurance arrangements where applicable.
Disputes?
In-app support → escalation team → external regulator if needed.